How to get train tickets purchased online
With the popularization of the Internet, purchasing train tickets online has become a mainstream method of purchasing tickets. However, for some passengers, especially those who purchase tickets online for the first time, there are still questions about the ticket collection process. This article will introduce in detail the ticket collection methods, precautions and common problems after purchasing train tickets online, and use structured data to help readers quickly grasp key information.
1. How to collect train tickets after purchasing them online
After purchasing train tickets online, passengers can collect them through the following channels:
| How to collect tickets | Operation steps | Applicable situations |
|---|---|---|
| Automatic ticket machine | 1. Click "Get Tickets on the Internet" 2. Swipe your ID card or enter your order number 3. Print the ticket | Most railway stations across the country |
| artificial window | 1. Show your ID card and order number 2. The staff will issue the ticket after verification | Special circumstances such as the elderly and those requiring reimbursement vouchers |
| Designated sales outlets | 1. Provide ID card and order information 2. Pay the service fee (if any) and collect the tickets | Some areas where automatic ticket machines are not available |
2. Things to note when collecting tickets
1.Documentation requirements: When picking up tickets, you must use the original valid identity document (such as ID card, passport, etc.) filled in when purchasing the ticket.
2.time schedule: It is recommended to complete ticket collection at least 1 hour before departure to avoid queue delays during peak periods.
3.Reimbursement voucher: If you need a paper ticket as a voucher for reimbursement, please inform the staff when picking up the ticket.
4.electronic ticket: Some high-speed rail lines support entering the station by swiping your ID card directly, without the need to collect a ticket (for details, please refer to the station announcement).
3. Frequently Asked Questions
| question | Solution |
|---|---|
| What should I do if my ID card is lost? | Go to the manual window to pick up tickets with your temporary identity certificate or household registration book |
| The ticket machine displays "No Order" | Check whether the ID card is turned upside down, or contact the station staff |
| Can I pick up my tickets in another place? | Tickets can be collected from anywhere across the country with no handling fees |
4. Latest policies and hot trends
1.Electronic ticket promotion: From December 2023, 50 more cities across the country will open high-speed rail electronic ticket services, and passengers can directly swipe their passes to enter the station.
2.Spring Festival Ticket Purchase Reminder: The pre-sale period for 2024 Spring Festival travel train tickets has been adjusted to 15 days. It is recommended to set ticket purchase reminders in advance for popular lines.
3.Student ticket optimization: Students can directly complete the qualification verification through the "Railway 12306" APP, without the need for offline window processing.
5. Summary and suggestions
The ticket collection process for online purchased train tickets is very convenient. Passengers can choose automatic ticket collection machines or manual windows according to their own needs. With the popularity of electronic tickets, "ticketless riding" will become a trend in the future. It is recommended to familiarize yourself with the station layout in advance and pay attention to official notices from the railway department to ensure smooth travel.
If you need further help, you can call the 12306 customer service hotline or consult online through the "Railway 12306" APP.
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